I have had my blender for almost 2 years now and it has never missed a beat. My wife even uses it to make caster and Icing sugar from regular sugar. Apart from the product itself, you guys also give amazing service. When I first got the blender and tried to make peanut butter in my 1.5 L jug I contacted you for advice. You said the 2 L jug was much better at this due to the narrower bottom and the next thing I know you send me one FREE of charge. Now that is what I call Customer Focused!